Shipping
Worldwide Delivery
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|
UK/Northern Ireland |
2 - 3 Working Days | £2.70 |
| Ireland & Europe | 2 - 3 Working Days | £8.95 (Codinca £5.95, MourneQuest £12.95) |
| USA & International | 5 - 7 Working Days | £15.95 (Codinca only £5.95) |
Returns & Delivery Information
We will accept products back for exchange or a full refund as long as it is with its original packaging, receipt and the product itself unused. We cannot refund postage.
Our returns policy is flexible but we ask that items being returned are done so within 21 days of receipt and accompanied with a letter explaining the reason for the return, and the position of the fault.
Remember, before purchase, if in any doubt about suitability of a product, you can email us with any queries about all of our products. We’re gamers and will respond to emails quickly during working hours.
If for any reason your order arrives with a fault or it has been damaged during transit, send it back to us and we will send you a replacement.
Warranties
All the products we sell are covered by our manufacturers warranty, which will cover the product for faults and defects. This period of cover can vary, most items will be 1 year, but it is worth remembering that warranties do not cover general wear and tear. If you have an issue with a product directly from us, please contact us first. Returned items with a warranty or repair issue should be clean and you will have to cover the postage cost back to Backspindle Games HQ.